Training and Support

Training will soon be available on these enhancements. If you wish to find out more about the upcoming training, email your interest to HubSystemsTraining@communitygrants.gov.au. If you wish to register multiple staff from your organisation please provide names and contact details for each staff member in the email.

FaQs have been developed to assist in answering common questions asked about the Portal.
A range of task cards are available to further assist you in performing the various functions in the Portal. These are: 

Contact Management

• Adding Staff to the Portal
• Activating and Inactivating Staff
• Searching for staff in the Portal
• Grant Activity Contacts
• Grant Agreement Contacts

Online Acceptance

1. Introduction to Online Acceptance
2. Funding Acceptance Online method
3. Funding Acceptance Proxy method
4. Funding Acceptance Administration
5. Funding Acceptance Managing Signatories

General

• View grant information
• View applications
• Add and update bank account
• Updating postal address and staff details
• Updating your personal profile
• Viewing milestones
• Submitting financial acquittal and activity work plan
• View and resend payment advice
• Navigating the Grant Recipient Portal
• Financial Acquittals