Training and Support

The eLearning module shows you how to access and navigate the Portal and shows the Portals functions. If you have any issues accessing the module please email support@communitygrants.gov.au. 

FaQs have been developed to assist in answering common questions asked about the Portal.

A range of task cards are available to further assist you in performing the various functions in the Portal. These are: 

• View grant information
• View applications
• Add and update bank account
• Updating postal address and staff details
• Updating your personal profile
• Viewing milestones
• Submitting financial acquittal and activity work plan
• View and resend payment advice.
• Navigating the Grant Recipient Portal