• Grant Recipient Portal (GRP) - for enquiries relating to the Grant Recipient Portal, including access enquiries and assistance with navigating, and using the Portal.
  • Grant Support - for enquiries relating to grant opportunities, grant applications, the Community Grants Hub, or to reach a Community Grants Hub representative.
  • Data Exchange (DEX) - for enquiries relating to the Data Exchange, including access enquiries and assistance with navigating, and using DEX.

Please include as much information as possible about your enquiry. This may include a relevant application submission reference, organisation ID or existing job reference numbers (if applicable).

If you are having issues with a grant application form, please describe the error message and section of the form.

If you are requesting a response by phone and are unavailable between 9am-5pm Canberra time over the next 5 business days, please enter that information in the text box below.

If you need to send attachments or screenshots, please email your enquiry instead to [email protected]

Please include as much information as possible about your enquiry. This may include details about what you are trying to do on the Portal, any error messages, and any existing job reference numbers (if applicable).

If you are requesting a response by phone and are unavailable between 9am-5pm Canberra time over the next 5 business days, please enter that information in the text box below.

If you need to send attachments or screenshots, please email your enquiry instead to [email protected]

Please include as much information as possible about your enquiry. This may include details about what you are trying to do on the Data Exchange, any error messages, and existing job reference numbers (if applicable).

To protect your clients’ privacy, please ensure any information provided does not include identifiable client information.

If you are requesting a response by phone and are unavailable between 9am-5pm Canberra time over the next 5 business days, please enter that information in the text box below.

If you need to send attachments or screenshots, please email your enquiry instead to [email protected]

If you are a delivery partner, please provide your Lead Organisation’s Funding Identifier.
Priority (required)
Enter name and/or Australian Business Number (ABN) or N/A if not enquiring on behalf of an organisation / agency.
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Are you registered with the National Relay Service?
If you need an interpreter, enter language below
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Do you consent to the privacy statement?

Confirmation that the privacy statement has been read and understood.

Do you consent to the privacy collection statement?

Also includes the disclosure statement as required under the Australian Privacy Principles to explain what data is being collected and who that data may be shared with.