Family Relationship Advice Line (FRAL)

Category Family and Domestic Violence

Status Open

Selection Process Open

State/Territory National

Closing Date & Time

The Australian Government is inviting applications in an open process to apply to deliver the Family Relationship Advice Line (FRAL) as part of the Family Relationship Services Program (FRSP). The FRAL will run over five years from 2019-20 to 2023-24. Funding will be offered to one organisation as a result of this process.

The FRAL is intended to:

  • meet the Australian Government’s broader policy objective to enhance the family law system’s capacity to respond to the needs of separated families, in particular vulnerable families with complex needs
  • be delivered as an integrated service delivering the objectives stated
  • ensure clients receive timely, accurate and streamlined service that meets their individual needs.

The objective of the FRAL is to deliver to all Australians, wherever they are located, by means of telephone, and other available non-face to face information and communication technology:

  • information about services to help maintain healthy relationships
  • advice on family separation issues
  • advice about the impact of conflict on children
  • guidance on developing workable parenting arrangements after family separation
  • telephone and online (eg video-conferencing) family dispute resolution
  • general information about the family law system
  • simple legal advice on family law issues (both parenting and property issues), (including to family law services practitioners)
  • supported referral to a range of other services to help with family relationship and separation issues.

More information

More information about the FRAL and its delivery, as well as requirements for applicants, can be found in the following documents:

  • Grant Opportunity Guidelines
  • Questions and Answers
  • Commonwealth Standard Grant Agreement Grant Conditions
  • Budget Template

Subscribe to receive updates

Organisations and individuals interested in Community Grants Hub grant rounds are encouraged to subscribe to receive alerts when new information is made available.

Other future grant opportunities are published on GrantConnect, the Australian Government grants information system.

Contacting the Community Grants Hub

If you would like assistance please call the Community Grants Hub Hotline on 1800 020 283 and/or support@communitygrants.gov.au.

More information about the Community Grants Hub can be found at the Community Grants Hub website.

Please quote 2017-2080 – Family Relationship Advice Line (FRAL) when you phone or email the Community Grants Hub.

Grant Opportunity Documents